History is often viewed as something for dry academics and
classrooms but increasingly history has been thrust in the public sphere. As
history grows into an increasingly public battleground when the actions of the
past are debated, the need for Public Historians increases dramatically. A key
component of Public History is of course the public, an unpredictable and
sometimes emotional group that will test the will of any historian. To be an
effective historian in this new era requires interaction with people that may
hold deeply entrenched beliefs on the past or historical figures and thus
requires strong interpersonal skills that can only be gained through immersion.
The Maryland Room is a public resource, a place for locals and travelers to
come and do research on history or genealogy. As such I met a great variety of
people, a British couple that lived in Dubai, Kentuckians chasing their roots
and Californians trying to substantiate the Revolutionary era roots of their
family. These people were nice enough but encountering information that seems
to disprove their family stories or challenged their beliefs on the past led to
awkward conversations.
Being able to navigate the realities of history and maintain
a positive public relationship is key to Public History. Public History
functions more like a business than academic history, customer service
techniques and public speaking are infinitely more important when operating in
the public arena. The take away for me from this experience has been simply
that history is not mine, yours or anyone’s but that doesn’t stop people from
emotionally investing in the past in a way that makes researching for a client
either immensely gratifying or potentially awkward. Remembering that Public
History is by and large an exchange that occurs in the public space is
incredibly important, never change the facts or obscure the truth but instead
perhaps utilize interpersonal techniques to deliver the news with a softer
touch. I learned therefore to remember that what are dull facts to me, are the
pride and joy of a family which if proved wrong requires tact to approach.
No comments:
Post a Comment